The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can raise and lower settings to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy provider for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up without help or call a HVAC specialist like B & G HVAC. If you’re wiring it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive enough juice, Nest says you may have some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on rapidly in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just installed the Nest, we advise you check your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been running your heat or air conditioning consistently.

Our Professionals Can Solve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the dilemma, a smart thermostat professional including one from B & G HVAC can assist you. We can determine the malfunction and put in a C-wire, if required.

Smart thermostats including the Nest are designed to make your life simpler, with automatic energy-efficient programming and the ability to check settings while you’re on the go. It’s an annoying experience when yours won’t work properly, but our heating and cooling experts at B & G HVAC can resolve the issue quickly.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 641-316-3360 to set up your appointment today.