The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or away and can raise and lower temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy supplier for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it on your own or call a HVAC pro like B & G HVAC. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue since the thermostat can draw ample power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get ample power, Nest says you might encounter some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t turn on or turns off and on rapidly in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the problem, a smart thermostat professional including one from B & G HVAC can assist you. We can identify the malfunction and add a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life more convenient, with automatic energy-efficient programming and the ability to monitor temperatures while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling specialists at B & G HVAC can resolve the trouble in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at 641-316-3360 to set up your appointment today.